Privacy Policy

Privacy policy

Last updated: May 4, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. Additionally, you may view our Terms of Service HERE.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

Last updated: May 4, 2026

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party.
Company refers to IRS Trouble Solvers, LLC, 100 S. York Rd. Suite 214 Elmhurst, IL 60126.
Cookies are small files placed on Your device.
Country refers to: Illinois, United States
Device means any device that can access the Service.
Personal Data is any information that relates to an identified individual.
Service refers to the Website.
Service Provider means any third-party processing data on behalf of the Company.
Usage Data refers to data collected automatically.
Website refers to IRS Trouble Solvers (www.irstroublesolvers.com).
You means the individual accessing the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may collect:

Email address
First name and last name
Phone number
Usage Data

Usage Data

Collected automatically and may include IP address, browser type, device data, and usage patterns.

Tracking Technologies and Cookies

We use cookies and similar technologies to track activity and improve our Service. These include:

Session Cookies
Persistent Cookies
Web Beacons

Use of Your Personal Data

We may use Personal Data to:

Provide and maintain our Service
Manage Your Account
Perform contracts
Contact You (including via SMS, email, or phone)
Send offers and updates
Manage requests
Conduct business transfers
Analyze and improve services

SMS Communications and Consent

By providing Your phone number and opting in to receive SMS communications from IRS Trouble Solvers, You consent to receive text messages related to our services, including appointment reminders, account notifications, and marketing messages where permitted by law.

You may opt out of receiving SMS messages at any time by replying STOP to any message. Message and data rates may apply.

We respect Your privacy. SMS opt-in data and consent will not be shared with third parties for marketing purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Sharing of Your Personal Data

We may share Your personal information in the following situations:

With Service Providers: To monitor and analyze the use of our Service, to contact You.
For business transfers: In connection with mergers, acquisitions, or asset sales.
With Affiliates: Entities under common control with the Company.
With business partners: To offer products or services.
With other users: When shared publicly.
With Your consent: For any other disclosed purpose.

However, this does not include SMS opt-in data and consent, which is never shared with third parties for marketing purposes.

Retention of Your Personal Data

We retain Personal Data only as long as necessary for legal and operational purposes.

Transfer of Your Personal Data

Your data may be processed outside Your jurisdiction, with appropriate safeguards in place.

Delete Your Personal Data

You may request deletion or modification of your data by contacting us or accessing your account.

Disclosure of Your Personal Data

We may disclose data:

For business transactions
For legal requirements
To protect rights and safety

Security of Your Personal Data

We take reasonable measures to protect Your data but cannot guarantee absolute security.

Children’s Privacy

We do not knowingly collect data from individuals under 13.

Links to Other Websites

We are not responsible for third-party privacy practices.

Changes to this Privacy Policy

We may update this policy and will notify users of changes.

Contact Us

If you have questions, contact us:

Email: info@irstroublesolvers.com
Website: www.irstroublesolvers.com/contact/